Coaching Lions Club – Privacy Policy
Effective Date
16.06.2025
1. Who We Are
We are the Coaching Lions Club, a volunteer-led group of professional coaches and Lions Club members. Our work supports volunteers, frontline workers, and community leaders through coaching, mentoring, and reflective practice. Our website address is: https://coachinglionsclub.com
If you have questions about this policy or how we use your data, email us at: info@coachinglionsclub.com
2. What Personal Data We Collect
- Your name and contact information (when you contact us or book a session)
- Your email address (if you sign up for our newsletter)
- Your responses in contact or booking forms
- Feedback or testimonials you choose to share
- Technical data (e.g. cookies or analytics) to help us improve our site
We do not collect sensitive data such as health or mental health history unless you choose to share it during a session - and even then, we do not record or store that information digitally.
3. How We Use Your Data
- Respond to your questions
- Schedule and provide Lions Lounge sessions
- Send you our Coaching Lions newsletter (only if you've opted in)
- Improve our services and website
- Share anonymised insights (e.g. themes of coaching needs - never personal stories)
We do not use your data for marketing without your clear consent and never sell your data.
4. Our Legal Basis for Using Your Data
- Consent - When you contact us, sign up for a session, or subscribe to our newsletter
- Legitimate Interest - To deliver and improve our coaching services through Lions Lounge
- Legal Obligation - If required for legal, safeguarding, or organisational reasons
5. Your Rights
- See what data we hold about you
- Correct or update your data
- Ask us to delete your data
- Ask us to stop using your data
- Withdraw your consent at any time
Email info@coachinglionsclub.com to make a request. We will respond within 30 days.
6. Cookies and Website Analytics
We may use cookies to understand how people use the site and make it easier to navigate. You can turn off cookies in your browser settings.
We use privacy-conscious analytics tools and do not collect personal details like names or IP addresses for tracking.
7. How We Keep Your Data Safe
- Your personal data is stored securely with password protection and access only by Coaching Lions officers who need it
- We use encrypted email where possible
- We do not share your data with third parties except when legally required or with your explicit consent
8. Third-Party Services
Our website may use services like Zoom, Google Forms, or MailerLite. These services have their own privacy policies. We do our best to choose platforms that follow GDPR and ethical standards.
9. Data Retention
- For inquiries: up to 6 months
- For Lions Lounge bookings: up to 12 months after your last session
- For the newsletter: until you unsubscribe
10. Newsletter Sign-Up
If you subscribe to our newsletter, we will use your email address to send occasional updates about our Lions Lounge, events, and new blog posts related to service and wellbeing.
You can unsubscribe at any time by clicking the link in any email or contacting us at info@coachinglionsclub.com.
We use a secure, GDPR-compliant platform (e.g. MailerLite or GoDaddy) to manage our mailing list.
11. Changes to This Policy
We may update this policy if laws change or if we add new services. We'll clearly note the change date at the top of this page.
12. Contact Us
For questions, data requests, or support:
Email: info@coachinglionsclub.com
Website: https://coachinglionsclub.com
Coaching Lions Club